Frequently Asked Questions


Project Help free services include both State-Fund and Self-Insured claims.  Our assistance is provided to both union and non-represented workers' throughout all of Washington state.  Project Help provides assistance on Washington state workers' compensation.

How can I look at my claim online?

Claims & Account Center flier: Provides a brief overview of L&I's Claim & Account Center.  This online application allows authorized users to check the status of a workplace injury claim and gives employers access to their account, including rates and classifications. To sign-up click here


How do I protest a claim?

How to protest a Department of Labor and Industries decision - Fact sheet: Explains how an injured worker can protest decisions on his/her claim and gives deadlines for taking action.



Do I have rights on my claim?

An overview flyer of workers' compensation - Rights & Responsibilities is provided for your reference.

Note: This is not an all-inclusive list.



Where do I get information on job modifications?

A job modification is an adjustment or alteration to the way a job is performed.  The modification may be temporary during recovery or permanent.



How can I give permission for another person or family member to discuss or access my claim information?

Consent Form - Release of information

Used by the worker to designate/authorize a person(s) to access their worker's compensation claim information.



Do I need an attorney?


Attorneys are a personal choice; many concerns can be addressed independently, or you may choose to have representation.  This list is for reference only and is not intended as a recommendation of attorneys.