Frequently Asked Questions
Project Help free services include both State-Fund and Self-Insured claims. Our assistance is provided to both union and non-represented workers' throughout all of Washington state. Project Help provides assistance on Washington state workers' compensation.
How can I look at my claim online?
Claims & Account Center flier: Provides a brief overview of L&I's Claim & Account Center. This online application allows authorized users to check the status of a workplace injury claim and gives employers access to their account, including rates and classifications. To sign-up click here
How do I protest a claim?
How to protest a Department of Labor and Industries decision - Fact sheet: Explains how an injured worker can protest decisions on his/her claim and gives deadlines for taking action.
Do I have rights on my claim?
An overview flyer of workers' compensation - Rights & Responsibilities is provided for your reference.
Note: This is not an all-inclusive list.
How to dispute a decision from a Self-Insured employer?
The self-insurer must communicate in writing on dept. templates to inform workers within 5 days of taking involving the following benefits:
Calculation of worker’s monthly wage - Starting, stopping, or denying time-loss - Acceptance or denial of a contended condition - Authorization or denial of treatment - Assessment of underpayment or overpayment.
If the worker disagrees, write to the Dept. of Labor and Industries (L&I) within 60 days. Send to Self-Insured Claims: PO Box 44829, Olympia, WA 98504-4892. CC, your Third Party Administer (TPA).
How can I give permission for another person or family member to discuss or access my claim information?
Consent Form - Release of information
Used by the worker to designate/authorize a person(s) to access their worker's compensation claim information.
Do I need an attorney?
Attorneys are a personal choice; many concerns can be addressed independently, or you may choose to have representation. This list is for reference only and is not intended as a recommendation of attorneys.