Meet The Team


The Staff


Viona Latschaw


Tel: 1-800-255-9752




"Our professionally trained staff keeps pace with the rapid changes in Washington workers' compensation."



Staff  is availabe to help with your:

  • Washington state industrial insurance vital questions

  • Navigate the system

  • Provide assistance with understanding  rights and responsibilities under the law. ​


We  work to provide assistance for anyone who is looking for help or needing information under Washington state industrial insurance law.

Our staff is here to offer help to you.

Tel: 1-800-255-9752

Kathy Petruzzelli

Senior Claims Specialist

"If you need information and support with your claim or how the process works, you can call Project HELP on our Toll-Free line."

Jessica Gallardo

Bilingual Claims Specialist

Tel: 1-800-255-9752

"We can provide you with help, guidance, and one-on-one individual claims assistance on your behalf."  Project HELP provides services for both self-insured and state fund claims.

Who We Are


Project HELP is a cooperative effort between the Washington State Labor Council, AFL-CIO, and the Washington state Department of Labor and Industries.


The program was created to assist and help facilitate early and successful resolution of workers' compensation claims, free of charge for all parties throughout the state.

Project Help staff are knowledgeable and experienced on Washington state workers' compensation. 


The program is administered by a staff of three full time personnel. 


Our services include full time help for Spanish bilingual inquires.


Washington state Department of Labor and Industries provides a part-time liaison to support our program.