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Meet The Team


The Staff


Jessica Gallardo


"Our professionally trained staff keeps pace with the rapid changes in Washington workers' compensation."



Staff  is available to help with your:

  • Washington state industrial insurance vital questions

  • Navigate the system

  • Provide assistance with understanding  rights and responsibilities under the law. ​


We  work to provide assistance for anyone who is looking for help or needing information under Washington state industrial insurance law.

Tel: 1-800-255-9752


Project Help Video

Tel: 1-800-255-9752

Kathy Petruzzelli

Senior Claims Specialist

"If you need information and support with your claim or how the process works, you can call Project HELP on our Toll-Free line."

Emmanuel Carrillo

Bilingual Claims Specialist - Spanish

"We can provide you with help, guidance, and one-on-one individual claims assistance in either English or Spanish."  Project HELP provides services for both self-insured and state fund claims.

Tel: 1-800-255-9752

About Us


Project HELP is a cooperative effort between the Washington State Labor Council, AFL-CIO, and the Washington state Department of Labor and Industries.


The program was created to assist and help facilitate early and successful resolution of workers' compensation claims, free of charge for all parties throughout the state.

Project HELP staff are knowledgeable and experienced on Washington state workers' compensation. 


Our services include full time help for Spanish bilingual inquires.


Washington state Department of Labor and Industries provides a part-time liaison to support our program.

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